This unit combines Student Liaison (which also covers staff) and Open Universities Australia (OUA). It acts as a referral service for students studying Monash courses off-campus. The function of each section are listed below.

Student Liaison

• Respond to enquiries from staff.
• Answer student queries (received by phone and email):
  • study materials
  • submitting assignments
  • assignment extensions
  • access to academic support
• Produce Information Alerts.
• Keep Off-Campus Student Information Guide up-to-date and arrange for despatch.
• Maintain web page for off-campus students.
• Prepare for Gippsland weekend schools and staff them.

Open Universities Australia

• Provide central administrative service for Open Universities Australia (OUA) students, OUA staff and Monash University staff, including deferrals of exams and enrolment changes.
• Maintain accurate and current Open Universities Australia student records.
• Provide liaison services and support for Open Universities Australia matters.